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TotallyHcg.com will refund, exchange, or give credit for the purchase price (not including shipping & handling) for any item returned within 30 days of purchase that does not meet your expectations. The product must be in re-salable condition and cannot be opened, damaged, and/or have the safety seal broken. If for any reason you are unsatisfied with any products purchased from TotallyHcg.com and the product has been opened or safety seal is broken, the return may qualify for a 50% money back refund, exchange, or credit. The reponsibility for the cost of return shipping will be to the individual who is making the return.